With a nationwide network, nearly 15 years of experience and a team of driven individuals, it’s no wonder many businesses are choosing Direct PT/DX for their medical-scheduling needs. Whether you’re a nurse case manager, employee supervisor or insurance broker, our goal is to make healthcare work for you through exceptional customer service, attention to detail and competitive pricing.
Keep reading to learn more about who we work with and how.
Nurse Case Managers
Often, nurse case managers are the ones who oversee the entire case management process for workers’ compensation. By working with us, case managers are allowed more time to focus on identifying the needs of their patients, matching them to available resources and ensuring everything is going as planned.
Employee Supervisors and Managers
In recent years, employers and upper management have become increasingly involved in the worker’s compensation process to ensure proper medical or rehabilitation services are made available to injured employees. A business might choose to work with Direct PT/DX to offer specialized solutions, leading to seamless coordination.
Workers’ Comp Claims Adjusters
Claim adjusters play a key role in handling workers’ comp claims and our job is to make that easier by connecting patients with providers while also handling billing and reporting. We work alongside them to help get employees back to work quickly and safely.
Risk Managers
Risk managers take into account the employer’s existing compensation program and are expected to weigh-in on and minimize the organization’s exposure to financial risks. How we work with them is through partnership, where we work together to find a common goal for scheduling and delivery of services.
Insurance Brokers
When insurance companies partner with us, they receive superior customer service and savings. We provide quick medical scheduling for each injured worker while managing the complete process of billing and reporting for each patient. This saves each broker time and the insurance company money!
Physicians
A less visible yet equally important aspect of guaranteeing high-quality healthcare lies in a company’s efficiency when it comes to handling back-office processes. With Direct PT/DX, we guarantee the administrative end of the business is well taken care of. We take prior authorizations and filing for reimbursements, among other things, off the hands of medical providers.
